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#1 19/07/09 05:26

paddy
Member
Posts: 11

wheelie bin damage

since the start of wheelie bins in st. annes on sea. bins have been damaged on the front two corners by long slits. nothing has changed its still happening. i do not know how anyone can squeeze the bins hard enough to cause this so why is the council blameing the householder. years ago when i first noticed the problem i emailed the council asking if they were going back to the manafacturer to get replacements for the defective bins. and the reply was yes. i have heard nothing since. i am not aware fo any investagation into the cause of the problem having taken place. i do know that the damage takes place between being wheeled to the big green monster and returned to the pavement. as the bins are the property of fylde borough council surly they should maintain them. and as the owners they should be investagating to find the cause of the damage.

 

#2 21/07/09 04:35

Jamie Dixon - Senior Operational Services Manager
New member
Posts: 5
Website

Re: wheelie bin damage

The wheeled bins purchased by Fylde Borough Council have been manufactured to be safely used in conjunction with the bin lifting equipment attached to refuse collection vehicles.  If bins are correctly used by collection operatives and householders, very little damage should occur, apart from general wear and tear. 

It is recognised that the bins may occasionally split if there is a design flaw or during cold, frosty conditions when the plastic become more brittle and the waste freezes inside the container and requires more shaking force to empty the bins.  Any such damage occurring during collection is recorded by the crews on the daily round sheets and the bins are replaced by the Council free of charge. 

Bins may also become damaged if they are overfilled with too much material or the wrong types of material and in instances such as this the Council will replace the bin at a charge to the householder.

The bin lifting equipment on all FBC refuse collection vehicles is inspected every 6 months to ensure that it is opperating correctly.

Hope that helps,

Jamei Dixon
Senior Operational Services Manager

 

#3 06/08/09 10:38

paddy
Member
Posts: 11

Re: wheelie bin damage

i have just watched as my bin was lifted by the big green monster. the bin was pushed into the lifting gear and was then given a savage blow in the centre of the front panel not content with that when in the up and tilted position it was given another savage blow. surely when loaded the bin should rest on this hammer ready to be lifted.  as for your plan to have the bin men fill in a form if a bin is damaged its not workable. these men work at a fast walk to a run. and then as the damage being caused is to the front of the bin they never get to see it as their work area is at the back of the bin. is this lifting gear the same as used by the rest of the country.

 

#4 10/08/09 10:28

Ragdoll
Member
Posts: 16

Re: wheelie bin damage

I agree.  Mine was OK until the binmen got their hards on it.

 

#5 10/08/09 15:52

Martin Howarth
Member
Posts: 21

Re: wheelie bin damage

I agree, damage is inevitable. However, logging of said damage will be almost impossible due to the speed of collection. As previous post said, these people are running! It is a difficult strenuous job which I have had first hand experience (not with FBC).
My (FBC's) wheelie bin's lid is hanging off, (the little stopper which holds the lid in place) had not been replaced. I left it two weeks (Lest we forget, Fylde residents only get their bins collected once a fortnight) to see if the refuse operatives would notice and take appropriate action. This did not happen.
After seeing Mr Dixon's post on this site I waited another two weeks to see if Mr Dixon's presumption of logging faults and fixing faulty bins would occur. It didn't happen. My bin was emptied today, the lid is still hanging off. As the bin in question is FBC's property and FBC employees are handling said equipment then maybe, just maybe, a Health and Safety issue for their employees would make them sit up and listen?

I just want my lid fixed?

 

#6 14/08/09 03:50

Jamie Dixon - Senior Operational Services Manager
New member
Posts: 5
Website

Re: wheelie bin damage

Dear Mr Howarth,

The collection crews do report damaged bins but obviously the collection crew for your property has failed to report the damaged lid.

Please can you let me have your address and I will follow this up.

Best regards,

Jamie Dixon
Senior Operational Services Manager

 
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#7 14/08/09 04:22

Ragdoll
Member
Posts: 16

Re: wheelie bin damage

Just as an aside, I appreciate they have a lot to do but to leave rubbish in the road or on the footpath after they have emptied the bins/recycling boxes is just lazy.

 

#8 10/09/09 07:20

paddy
Member
Posts: 11

Re: wheelie bin damage

i have been using the internet to see if any other councils in england are suffering the same damage to their bins. i found none. as the vechicles being used to empty the bins are on hire why have the council not moved to another company it might be better than going on damaging council property which we have to pay for.

 

#9 05/02/10 16:06

gsum
New member
Posts: 2

Re: wheelie bin damage

My green wheelie bin was damaged due to rough handing by the council operatives recently. As the operatives did not report/notice the damage (and what incentive is there for them to do that?), the council are blaming me and require £28.38 for a replacement.
Damage to the bins is a very common problem that is costing our council, and many other councils (i.e. us), considerable amounts of money. It is pretty obvious that this design of bin is not up to the rough handling by the operatives and that the council is being negligent in failing to solve this problem; there must be more robust bins out there. The council does not have the right to continue to cost us money by suppling equipment that is not fit for purpose.

 

#10 06/02/10 04:56

gsum
New member
Posts: 2

Re: wheelie bin damage

This is an update to my post of 15-02-2010 concerning wheelie bin damage.

A quick Internet search reveals that considerable discussions have taken place within FBC. For example, at a meeting on 17 March 2009 by the Policy and Service Review Scrutiny Committee, Councillor Chedd stated that 'April 2007 and March 2008 there were 2,839 wheeled bins issued or repaired' and of these '893 were to replace damaged bins'.
The meeting minutes also state:
'In terms of damaged bins, he appreciated that there were cases where the damage was
clearly the fault of the householder and in those cases a charge for replacement could be
justified. The policy for the provision of waste receptacle stated that in cases where the
bin had been reported as damaged by the collection team it would be replaced free of
change but there was no incentive for the bin operatives to report this. He added that
there was evidence from many councilors that the bin operatives did not always report
their own damage.'

and:

'Councillor Chedd went on to explain that the manufacturer guaranteed the bins for 7
years. This suggested that the manufacturer expected an increase in the number of bin
failures due to normal wear and tear.'

and most significantly:

'That the default assumption regarding damaged bins be that it is not the
householders fault unless the bin crews report the damage as being due to
householder negligence.'

To summarise
1. The council operatives have no incentive to report damage that they cause.
2. The huge number of damaged bins is indicative of a design fault.
3. If your bin is less than 7 years old then it has a manufacturers guarantee.
4. FBC are not applying their stated policy regarding the default assumption of the cause of damage.

The damage to my bin occurred when it was lightly filled with garden waste. I'll be putting these points to FBC in the near future.

 

#11 10/03/10 11:20

--Q--
New member
Posts: 1

Re: wheelie bin damage

Pretty much the same problem here - big splits down the front corner of both our grey and green bins. Am in the process of contacting FBC to establish if my bins are within the manufacturer guarantee period.

I object to paying for new bins when I haven't caused the damage to the ones I've got!

 

#12 18/03/10 11:36

paddy
Member
Posts: 11

Re: wheelie bin damage

there has been no damage to bins in this area since the vechicle with the badly designed lifting and tipping machinery has vanished.

 
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#13 06/06/10 11:02

paddy
Member
Posts: 11

Re: wheelie bin damage

acording to newspaper reports the vechicle causing our bin problems is now in BRISTOL i wish them luck.

 

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